TrueDrop is a wellbeing app created by Brand Comms Africa (Pty) Ltd, a company registered in the Republic of South Africa (Reg. No. 2021/516959/07).
This Privacy Policy explains how we collect, use, and protect your personal information when you use the TrueDrop app and related services.
Information We Collect
We collect limited personal information to improve your experience:
- Account details: name, email, and login credentials.
- App activity: sobriety check-ins, journal entries, and coping tool selections (stored privately).
- Technical data: device type, app version, and general usage analytics.
ℹ️ We do not collect sensitive financial or health data beyond what you voluntarily record in the app (e.g., sobriety wallet or journal notes).
How We Use Your Information
Your data helps us:
- Track progress and generate motivational feedback.
- Personalize your experience and AI insights.
- Maintain account functionality and app security.
- Improve features and user experience through aggregated, anonymous analytics.
✓ We will never sell, trade, or share your data with third parties without your explicit consent.
Data Storage and Security
All personal information is stored securely using encrypted servers and authenticated access. TrueDrop complies with South Africa's Protection of Personal Information Act (POPIA) and similar international privacy standards.
Your Control
You have full control over your data and can:
- Edit or delete your data at any time in the app settings.
- Request account deletion, which permanently removes all personal data.
- Withdraw consent for data processing by discontinuing app use.
Third-Party Services
Payments are processed securely through Payfast, which maintains its own privacy and security compliance.
Updates
We may update this Privacy Policy occasionally. The latest version will always be available within the app. Continued use of TrueDrop means you accept the current policy.
Contact Us
For privacy-related questions, please contact:
📧 privacy@truedrop.app